Contact

The Office of Human Resources
Gulick Hall, 1st Floor
Monday-Friday 8:30 a.m.-5 p.m.
(315) 781-3312

Benefit Vendor Contacts

Health Insurance
Excellus Blue Cross Blue Shield
www.excellusbcbs.com/hws
Customer Service 800-499-1275

Pharmacy
OptumRx
www.optumrx.com
Customer Service 855-577-6311

Dental and Vision Insurance
Guardian
www.guardiananytime.com
Customer Service 800-541-7846

Flexible Spending Account (FSA)
AleraEdge
www.Aleraedge.com
Customer Service 800-622-6233

Insurance Enrollment
Relph Benefit Advisors
www.Aleraedge.com
Customer Service 800-836-0026

Retirement
Transamerica
Customer Service 800-755-5801
www.trsretire.com

TIAA
www.tiaa.org
Customer Service 800-842-2252

Employee Assistance Program (EAP)
ENI/My Balance Works
www.mybalanceworks.com
800-327-2255