Contact

The Office of Human Resources
Gulick Hall, 1st Floor
Monday-Friday 8:30 a.m.-5 p.m.
(315) 781-3312

Benefit Vendor Contacts

Health Insurance
Excellus Blue Cross Blue Shield
www.excellusbcbs.com/hws
Customer Service 800-499-1275

Pharmacy
Rx Benefits (OptumRx Formulary)
www.optumrx.com
Customer Service
Plan Members call 800-334-8134
Pharmacists call 800-880-1188
Email customercare@rxbenefits.com

Dental and Vision Insurance
Guardian
www.guardiananytime.com
Customer Service 800-541-7846

Flexible Spending Account (FSA)
Lifetime Benefit Solutions (LBS)
www.lifetimebenefitsolutions.com
Customer Service 800-327-7130

Insurance Enrollment
Consiliariam Group
https://www.employeenavigator.com/benefits/Company
Customer Service 585-441-0460

Retirement
Transamerica
Customer Service 800-755-5801
www.trsretire.com

TIAA
www.tiaa.org
Customer Service 800-842-2252

Employee Assistance Program (EAP)
ENI/My Balance Works
www.mybalanceworks.com
800-327-2255