IT Services

IT Services

Welcome!

IT Services offers technology support through our Client Portal.

This is your place to view your open tickets to see status and comments, to open a new ticket to fix a problem, and to search our Knowledge Base for instructions and self-service information.


remote support

Contact Us

  • helpdesk@hws.edu
  • Service Catalog
  • (315) 781-HELP (4357)
  • Help Desk hours:
    Mon.-Thurs.: 8 a.m. - 1 a.m.*
    Fri.: 8 a.m. - 11 p.m.*
    Sat.: 9 a.m. - 11 p.m.
    Sun: 9 a.m. - 1 a.m.
    *Full-time staff 8 a.m. - 5 p.m.
 

Preparing Students to Lead Lives of Consequence.