IT Services
IT Services offers technology support in a variety of areas we call our Service Catalog. Go to the Service Catalog.
Welcome!
How may we help you?Students:
- What kind of computer do I need?
- I can't print
- How do I get more print credits?
- How much to fix my computer?
- Is there a list of campus cable channels?
- My password doesn't work
- Are there templates for making posters?
- How do I pick up a package?
- How do I pick up a package after hours?
- How do I forward mail over winter break?
- How do I change my address?
- How do I get package delivery?
- Can I work in IT?
Popular Services:
- How do I connect to the network?
- How do I get my e-mail?
- What are the HWS e-mail lists?
- How do I send a big file?
- I want to reserve a...
- Do you have advice about PDFs?
- How can I learn about iMovie, Excel, and other software?
- What software comes on HWS and lab computers?
- Where can I find information about the wireless network?
Faculty/Staff:
News
Contact Us
- helpdesk@hws.edu
- Service Catalog
- (315) 781-HELP (4357)
- Help Desk hours:
Mon.-Thurs.: 8 a.m. - 1 a.m.*
Fri.: 8 a.m. - 11 p.m.*
Sat.: 9 a.m. - 11 p.m.
Sun: 9 a.m. - 1 a.m.
*Full-time staff 8 a.m. - 5 p.m.
