Slate has a host of features that an individual institution may or may not use. There are many possibilities to explore together! As questions arise, we are doing our best to find answers, share our process and integrate feedback. Below are some of the most frequently asked questions we’ve been receiving. Have others? Submit them here or email budmen@hws.edu.

Have other questions? Submit them here.

For more information Discover Slate here.

Contact Peter Budmen, Director of Student Success and Retention at budmen@hws.edu.

Frequently Asked Questions

What other institutions are using Slate for Student Success? What are NY6 institutions using?

Most institutions use some form of student success platform; Starfish and Slate are industry leaders. Colgate University, St. Lawrence University, Ithaca College, Keuka College, and Villanova are just a few of the more than 1,800 colleges and universities using Slate. For HWS, Slate was ultimately chosen for its familiarity, price, and ability to be tailored to meet our campus’s needs.

What information is being collected?

At launch, nothing new is being collected. The Dock will bring together information from multiple systems to showcase one’s academic progression. This information will be viewable only to those who need it.

How will Student Success and Retention use this information?

Student success is a shared responsibility across the campus community. Many recent initiatives have been introduced to enhance the student experience and strengthen support structures. Slate will help HWS assess and improve these efforts by providing data-informed insights that support reflection, coordination, and continuous improvement.

Who will have access to this information?

Access to information in Slate is role-based. Individuals will only be able to view the information necessary to fulfill their responsibilities. This approach aligns with existing permission models already used across campus platforms such as PeopleSoft and Canvas.

How will human interaction be preserved?

Slate is designed to reduce administrative redundancies, such as printing, manually routing forms, and duplicating outreach, by streamlining and automating routine processes. By minimizing time spent on administrative tasks, Slate allows faculty and staff to focus more on meaningful interactions, relationship-building, and the work that directly supports students.

How will the role of an advisor change with Slate? Will faculty be asked to share details of advising sessions with this system?

The faculty advisor role will not change. The automation of electronic form submission and streamlined communication between students, faculty, and the Registrar’s office may be the most significant difference. Major declarations, grade change requests, and the like will be documented and completed in Slate. Slate promises to enhance other aspects of your responsibilities as an advisor, such as two-way communication and appointment scheduling within the portal (if that’s of interest).

Slate offers the option to include advising notes if you’d like a decision or topic discussed on the record. For example, tentative plans for major/minor concentration. Ultimately, it is up to the user to determine how they would like to utilize that functionality.

Can students opt in or opt out of Slate? Can they manage their own privacy or determine what information is included?
Students will not be able to opt out of Slate as it is an institutional system. However, students may opt out of certain cohort-based communications (e.g., club communications or other group messaging). HWS will determine which data is imported into and stored in Slate based on institutional needs and governance decisions.
Is there a plan for training relevant constituents to fully utilize Slate? Will faculty beyond FSEM advisors be trained?
Yes. A comprehensive communication, training, and rollout plan will be developed to support effective and efficient implementation across campus, including faculty and staff who will use the system.
How will Slate be integrated with PeopleSoft?

PeopleSoft is expected to serve as the primary source of information for creating and maintaining student records in Slate for Student Success.

Does the timeline view change with different permission levels?

Yes. Dashboards, timelines, and views can be customized by role and permission level. These configurations may evolve as the Slate buildout progresses. Ongoing user feedback will be an important part of shaping how Slate functions for different constituencies.

Is there a feature that automatically sends reminders when a student signs up for a meeting via Slate?

Yes. Slate supports automated event-related communications, including reminders and follow-up messages. Messaging can also be triggered based on specific criteria such as residence status or event attendance.

What do permissions look like, and who manages them?

Permissions in Slate can be configured at a granular level, including down to individual fields and specific users or roles. Data governance and permissioning discussions are already underway and will continue as part of institutional efforts to uphold high standards of privacy and data security. For more information, see the full list of Slate system permissions.

Can Slate be used for students to declare and audit majors/minors instead of emailing forms to the Registrar?

Yes. This is a potential use case for Slate, and there is interest in replicating and streamlining similar business processes across campus to improve the student experience.

Is there space to store informational documents or presentations for students? What about forms for submission?

Yes. For example, an International Student Checklist or portal could be created and managed by the International Student Success Office to track required materials. Slate supports this functionality; how it is structured will depend on the intended use and workflow.

How current is the information in Slate? How often is it updated?

The team is currently exploring integration options with existing campus systems, including whether APIs (Application Programming Interfaces) are available. Where real-time integration is not possible, data would be updated at regular intervals throughout the day.

When will Slate for Student Success be implemented?
Slate is currently in the initial implementation phase. Best Practice Solutions will assist in developing a phased implementation plan, which will be shared with the campus once finalized. The expectation is to have users in the system by Fall 2026 with focused functionality.
Will the “preferred name” option be available for all users, not just students?

Yes. This feature is available for all users.

Regarding Gen-AI data privacy: Does Slate use institutional data to train its AI? How is the AI trained?

No. Slate does not use contracted institutional data to train its AI. Slate includes an embedded AI agent to assist with tasks such as content creation, data analysis, and project management.

Key points:

  • AI access is controlled, auditable, and role-based.
  • Institutions control which users can interact with AI features.

Relevant resources:

Slate AI Overview

Slate AI Policy

These governance decisions, along with broader permission structures, will be part of upcoming institutional conversations as the platform is built out.

We are not good at “wiping the slate clean” of archived information on our website. How will we manage that with Slate?

Slate has a built-in reminder to clean up the portal annually. This feature, called Database Stewardship and Slate Optimization, walks Slate facilitators through everything from reviewing roles/permissions to archiving old documents and ensuring the platform is ready for the next academic year (see their suggested documentation and checklist here).

What kinds of accessibility features does Slate offer?

Slate offers a variety of accessibility features and regularly releases new updates with additional enhancements. Slate has completed a Voluntary Product Accessibility Template, which grades a platform on its accessibility features. Slate has an AA rating (AAA being the highest).