Counseling CenterResources for Faculty and Staff
RESOURCES FOR FACULTY AND STAFF
Managing Emotional Discussions
Sometimes troubling events from outside the classroom have a way of intruding on classroom and one-on-one discussions with students. After all, students often look to faculty for guidance in understanding the world around them, and course topics often focus or touch on troubling world events. What follows are some general guidelines that may prove helpful in managing emotionally-laden classroom and one-on-one discussions.
Crisis Situations
Students in crisis will be seen as soon as possible. If you are confronted with a student in crisis and wish to refer him or her on an emergency basis, if possible, please call our office prior to the student's arrival to provide us with some background information. We can consult with you about how to make the referral and discuss whether immediate intervention is necessary. Whenever possible, please inform the student in crisis that you are sharing information with us. In crisis situations, you may wish to walk the student over to our office personally. When calling, be sure to tell the office manager that you are calling about a student emergency and need to consult with the on call counselor or refer the student over as soon as possible.
Employee Assistance Program
Provided by ENI - Bree Health, the integrated Employee Assistance Program (EAP) is designed to help employees balance the competing demands of work and life. Eligible faculty, staff and their family members have access to confidential 24/7 short term counseling, legal and financial consultations, personal assistance, articles, videos, and personal and professional online trainings in addition to childcare and eldercare resources. Please contact Human Resources for related literature.
Listen Actively
The goal of active listening is to understand and be able to reflect the unique experiences of your students. This is critical to any helping relationship because components of active listening include:
- Undivided attention
- Restating and clarifying students’ comments,
- Labeling and validating feelings,
- Open ended questioning,
- Expression of genuine concern.
Resilience
Resilience is the process of adjusting and/or facing trauma, tragedy or a significant outlet of stress. For additional resources please click the link below: