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Access That Endures · Profile 02

Empowering People Worldwide

Lucia Berliner '12 shapes Microsoft's social impact initiatives.

Lucia Berliner '12, Program Manager at Microsoft Elevate
Name
Lucia Berliner '12
Majors
Media & Society and Psychology, magna cum laude
Awards
Lenore K. Weinstein Social Service Scholarship & Stephen W. Woodworth '54 Student Summer Fellow
Position
Program Manager, Microsoft Elevate

Artificial intelligence is rapidly changing the world. But who's making sure that change is benefiting everyone? Who's training people all over the globe to understand this new technology?

At Microsoft, Lucia Berliner '12 is part of Microsoft Elevate — the tech giant's new organization committed to widening the circle of opportunity by supporting nonprofits and schools. Her team works to help more than 20 million people earn credentials. She spends her days building capacity to scale the reach of this work through partnerships, programs and resources.

For Berliner, a Lenore K. Weinstein Social Service Scholarship recipient, this journey began at HWS with a documentary project mentored by Associate Professor of Media and Society Leah Shafer, where she interviewed farmers distributing free produce to low-income families.

This experience really stayed with me. Specifically, the question of how to design organizations where the social impact goals are baked into and supported by the business model.Lucia Berliner '12

She is grateful for the support of the Stephen W. Woodworth '54 Student Summer Fellowship, which enabled her to complete the project — an early proof point that the questions she cared about could become the work she did.

The Scope of the Work

From a single classroom in NYC to learners worldwide.

100,000+

Students reached through Microsoft's free computer science education program — initially launched in NYC schools, then expanded across the U.S.

20M+

People her current Microsoft Elevate team is working to help earn credentials — a global expansion of the same mission.

~8yrs

At Microsoft and counting — building education programs that scale, broadening access for learners of all ages.

From Geneva to Harvard to a Global Mission

After graduating magna cum laude, Berliner moved to Arkansas and fell in love with teaching before earning an M.Ed. from Harvard. She then joined Microsoft, where she managed the company's free computer science education program for NYC schools and helped expand the footprint throughout the U.S. — ultimately reaching more than 100,000 students.

Nearly eight years later, she's still focused on broadening people's horizons. But now she supports initiatives for learners of all ages, and her scope is global. The undergraduate question — how do you design organizations where social impact is baked into the business model? — has become the daily work of her career.

The thread is consistent: ask who is being left out, then build something that includes them. As an undergraduate, that meant a documentary about food access. As a teacher, it meant the classroom itself. At Microsoft, it has meant computer science for NYC public schools, then American students more broadly, and now — through Microsoft Elevate — millions of learners around the world preparing for an AI-driven economy.

"I feel lucky to be on a team that's striving to equip as many people as possible with knowledge," she says. The luck, she would likely add, was running both ways from the start.

Carry It Forward

A scholarship today, a global mission tomorrow.

Named scholarships and student summer fellowships gave Lucia Berliner '12 the early room to ask the questions that shape her work today. Help the next student do the same.

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