Support Center Service Catalog

IT Services is making improvements to the system used to track student, faculty and staff support requests (tickets) that come in to the Help Desk. The improvements will include easier to read e-mails from the Help Desk, improved interface for submitting and checking the status of requests (tickets), and improved search functionality for accessing services and how-to (knowledge base) articles.

You can check the status of your ticket, find answers to your questions, and submit new tickets at www.hws.edu/ITHELP.

IT Services offers technology support in a variety of areas we call our Service Catalog. The full catalog is shown by category.

If you'd prefer to see self-service options only, visit our Self Services page.

 

Preparing Students to Lead Lives of Consequence.