Service Catalog: Network Set-up (wireless)
Summary (what you get):
To access the HWS wireless network in wireless-enabled areas, computers must be configured to connect to this network specifically. If problems occur, the setup may be done by the Help Desk.
Detailed instructions are available at http://www.hws.edu/netreg.
- Free if attempted and something went wrong requiring additional support
- $25 if not attempted
When customer receives it:
Please make an appointment with the Help Desk.
Where/how to request this service:
Requests for this service may be made at the Help Desk in the library, by e-mailing firstname.lastname@example.org or the online request form.
If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at (315) 781-4357, or e-mail email@example.com.