Web Videoconferencing Questions and Answers

Information is available in the form of questions and answers. Click on the questions to expand them and see the answers.

How do I get started with Zoom?

To get started on a PC or Mac all you have to do is go to https://hws.zoom.us and log in using your HWS credentials.

If you prefer you can also use the Zoom app on any of your mobile devices. Note: If you are signing into your HWS account on a mobile device choose "SSO" to log in using your HWS credentials.

What spaces on campus are available to use for a Zoom meeting?

If you are joining or hosting a meeting individually you can meet anywhere, including your office. If you do not have a webcam one can be checked out at the IT Services Help Desk: helpdesk@hws.edu or 315-781-4357.

If you are joining or hosting a meeting with a group of people in one room there are spaces on campus already set up. To book any of the spaces below use the Registrar's Office Event Registration System (R25).

  • Smith 002
  • Lib 326
  • Gulick 223
  • Coxe 008 (camera in room but not pre-setup)

Spaces on campus that are conducive to a Zoom meeting but require a web cam to be setup are:

  • Lib 226
  • Sandford

How do I join a meeting?

For in-depth directions on how to join a meeting from a PC, Mac, mobile device, email, and more check out the Zoom "how do I join a meeting" guide.

My computer audio isn't working, so now what do I do?

There are multiple ways to connect audio to a Zoom meeting.

My video/camera isn't working, so now what do I do?

How do I share my screen?

Zoom allows for screen sharing on a desktop, tablet, and mobile device by both hosts and attendees. Check out the Zoom guide on "sharing your screen" to learn how share your screen from your device.

How do I schedule meetings?

There are a few different ways to schedule a meeting with Zoom:

How do I invite others to join a meeting?

There are a few different ways to invite attendees to a meeting. The Zoom guide "how do I invite others to join" goes over how to invite people to a scheduled meeting and how to invite people from a meeting that has already been started.

How do I record a meeting and where do my recordings get stored?

Zoom allows you to record what is being shared and participants' video.


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