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Service Catalog: User Account Login ID

Summary (what you get):

Each HWS network user has a user account login ID.

Services Included:

Each HWS network user has an account login ID. The network account login ID is used to access the HWS network and network resources such as file share and its services such as email.

Students: The official user account login ID format for students is first initial, last initial, and the last 4 numbers of the student ID number, for example, MB3333.

Faculty, staff, and others: The official user account login ID format for faculty, staff and others is lastname, for example SMITH.

When Customer Receives It:

Students are assigned a user account login ID when they matriculate. Faculty and staff are assigned a user account login ID and password upon hire.

Related Information:

HWS IT Services would never ask you to type out your password in an e-mail and send it to us. We do not manage network or e-mail accounts in this manner. It is best practice to never share your password unless you verify, in person, that it is a legitimate request.

Where/how to request this service:

Faculty and staff account creations are initiated by Human Resources. Student accounts are initiated by Admissions or the Registrar's Offices. Other account requests can be made to the Help Desk (helpdesk@hws.edu) by providing a sponsor name, account name, purpose of the account, and account expiration date.


power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.