Frequently Asked Questions
Who Should I Contact?
Contact the Office of Residential Education about:
Contact Campus Security about:
Contact Buildings & Grounds about:
Contact the Deans about:
What can I bring?
Each student is provided with a desk, chair, dresser, closet or wardrobe and bed, as well as window shades. Because campus storage space is limited, you will not be permitted to remove these furnishings from your room. You may use posters, pictures, and other decorations to make your room feel like home. Please note that materials that damage the walls, such as transparent tape, adhesive stick-on cork board, nails, and screws, are not permitted when hanging pictures and posters. Poster putty and masking tape are acceptable. Tapestries are prohibited. Click here for a list of environmentally friendly items to consider.
- alarm clock
- athletic clothes or equipment
- bulletin board
- clothes hangers
- coins (quarters for laundry)
- desk supplies (tape, stapler, etc.)
- dictionary and thesaurus
- flashlight and batteries
- lamps – no halogen lamps
- laundry bag or basket & detergent
- mugs, glasses, cups, silverware
- network cable
- pencil sharpener
- pictures, posters or decorations
- pillows and pillowcases
- poster putty
- power cord for computer
- radio or stereo
- sheets, blankets and comforters
- single-serve coffeemaker (like Keurig brand)
- stationery and envelopes
- surge protectors
- toiletries basket or bucket
- trash bin
- winter clothes (scarves, hats, gloves, boots, coats)
What can't I bring?
- Candles/open flame devices
- Extension cords/ Octopus plugs
- Multi-plug adapters
- Cooking appliances (toaster ovens, hot pots, coffee pots, Foreman grills)
- Microwave ovens (except for Colleges approved microfridges)
- Large refrigerators (above 3 cubic feet)
- Building lofts and other wood structures
- Firearms and/or weapons (including air guns, bb guns, paintball guns, pistols, knives, etc.)
What do I do if I lost my keys or am locked out of my room?
If you lost your keys go to the Residential Education office to request a new set of keys. The locks will be changed and your student account will be charged. If you are locked out of your room call Campus Safety to be let back in.
Can I loft my bed?
Students may not loft beds themselves but may request Buildings and Grounds to loft their bed for them after the first two weeks of the semester.
What if I need something in my room repaired or the laundry is not working?
Please contact Buildings and grounds at (315) 781-3660 or at firstname.lastname@example.org to request assistance.
May I bring a pet to campus?
Pets of any kind are not permitted on campus, with the exception of fish in up to a 10 gallon tank.
What furniture is in each residence hall room?
Each room has a bed, dresser, desk, desk chair, either a wardrobe or a closet, and a light source. In addition, each room has a telephone and Ethernet jack and a cable hook-up. Students will need to provide their own phones and/or televisions to access these utilities.
How does housing work for students? If my friend is also attending HWS, can we room together?
In an effort to bridge the gap between the classroom and the residence halls, first-year students are housed according to their First-Year Seminars (FSEMs). We believe that college is a time to grow and encounter new experiences, so we try not to house first-year students with another student from the same high school. We're not always able to take preferences for single-sex or co-ed living environments due to FSEM placements (e.g. Learning Community FSEMs are co-ed).
Returning students select their roommates and rooms during a housing lottery process that happens during the spring semester.
Should I bring regular sheets or extra long sheets?
At this point, some rooms on campus have standard twin beds (76"), and some have extra long twin (80") beds. A good rule of thumb: extra long sheets will always fit on a standard bed, but standard sheets probably will not fit on an XL bed without creating a few rips.
How can I contact my student?
Phone: Each residence hall room is equipped with a telephone line that offers free intra-campus and local calling services. Students will need to provide their own telephones to connect. Phone numbers are provided at the beginning of each year.
(Box #) Scandling Center
Geneva, NY 14456-3381
What happens when there are roommate conflicts?
For most of our students, this is either the first time sharing a room or the first time living away from home, or both. Even though roommates are matched to similar sleeping/smoking/study habits, some degree of conflict is natural and often can be healthy for roommates to establish expectations for life in the room, as well as learn skills in conflict resolution and mediation. These types of difficult conversations may be a new experience and your student will likely seek your advice on the matter. Encouraging your student to have an open conversation with his/her roommate is the first step in resolving conflicts. Resident Assistants are also available to help facilitate these conversations and serve as mediators. In most cases, changing roommates is not the best solution and your support can help your student resolve the conflict. No room changes are permitted during the first two-weeks of each semester.
Can I live off-campus?
Part of attending a residential college is living on campus with other students. We boast over 45 different living environments that are able to accommodate nearly every living style and preference. However, some seniors are ready to accept the challenges that come with the privilege of living off-campus. A few important reminders: Students who wish to live off-campus must be in good academic and social standing with HWS. If your student is on academic or social probation, they cannot live off campus. In order to live off-campus, a student must apply during the housing lottery process. Not all students who apply are granted permission, so encourage your student not to sign a lease before they receive permission.
When do the residence halls open and close?
In general, residence halls open the day before classes begin. First-year and transfer students are invited to campus the Friday before classes begin in the fall semester in order to participate in new student orientation. At the end of each semester, students are expected to leave campus 24 hours after their last exam and the halls close on noon the day after exams end. Students may stay on campus during fall recess, Thanksgiving recess, and spring break. Information about returning to campus early or staying on campus past closing is distributed to students each semester, and is limited to students with on-campus commitments. See the academic calendar.
Are meal plans required? What is the process for changing meal plans? What are the different meal plans?
All students living on campus and off-campus are required to participate in a meal plan. Students are able to increase or decrease their meal plans during the first two weeks of each semester. Beginning in the third week of the semester students may only increase their meal plans. For more detailed information on types of meal plans and information on meal plan requirements, please visit the Dining Services meal plan website.
What if I forget to select a room during housing selection?
As an upperclassmen, if you do not select a room during housing selection, we will assign you to a space after all other students have selected a space. You will have the opportunity to place yourself on a waiting list for your preferred housing type.
What happens if my roommate does not return for the fall, moves out in the middle of a semester, or does not plan to return for the spring?
Over the summer, if your roommate decides not to return to HWS for any reason, the vacant space within the bedroom will be assigned to a new transfer student or someone interested in a room change. We will utilize the rooming preferences you provided during housing selection and notification will occur via myResEd and e-mail.
Mid-semester, if your roommate moves out, a vacant space will available in the bedroom. Your best option is to contact Residential Education and request to pull in another student. Room changes must be approved by Residential Education prior to moving. If you do not request to pull in another student, the space will be assigned to someone requesting a room change. Residential Education will make attempts to involve you in the process; however, it is the decision of the student moving to select a space.
If roommate plans not to return to HWS for the Spring (i.e. is studying abroad, is taking a leave of absence, graduating early, etc.), we will notify you in November of the vacancy and you will have the opportunity to complete a Vacancy Form. This form allows you to pull someone abroad during the Fall into the space for the Spring semester. Under certain circumstances, such as vacancies within suites or apartments, Residential Education may permit students to pull in students currently in alternate housing. If you fail to pull someone into your space, the space will be assigned by Residential Education.
Where can I find extra-long bedding?
Having trouble finding extra-long bedding to fit the mattresses in our halls? The Office of Residential Education has partnered with Residence Hall Linens to provide a convenient option for ordering all of your campus living needs, from extra long twin sheets and comforters to matching towels and storage items. Shipping is free for all Value Pak orders, and there are more than 40 color combinations available. Plus, linens are delivered to your home during the summer so you don't have to worry about waiting in line at the store. Order now for the best selection – popular colors can sell out quickly! Please visit the RHL website.
Office of Residential Education
101 St. Clair Street,
Geneva, NY 14456
Phone: (315) 781-3880
Fax: (315) 781-4026