If you have submitted your matriculation form and deposit but have not received a username and password, please contact the HWS Office of Admissions at 800-852-2256 or firstname.lastname@example.org.
Our Orientation system infrequently experiences down time. If you have logged into the system previously, but cannot log in now, please try again in a few hours. If the problem persists, contact the IT Services Help Desk at email@example.com or call (315) 781-4357.
If this occurs, please notify the IT Help Desk at firstname.lastname@example.org or call (315) 781-4357. They will be able to reset your account within 24 hours.
Please contact the IT Help Desk at email@example.com or call (315) 781-4357. In most cases, they will allow you to re-access the form. Unfortunately, we cannot allow students to re-access the math placement test once they've submitted it.
If you have a popup blocker installed on your browser, you may have trouble downloading these forms. Please turn your popup blocker off and try again. If you still cannot access the forms, e-mail firstname.lastname@example.org, and we will e-mail you the forms.
If you experience any other technical problems while using the Orientation website, please contact the Help Desk at email@example.com or call (315) 781-4357.
For information, visit the Frequently Asked Questions section.