The Counseling Center

The Counseling Center provides free, confidential services for HWS students, including individual and group counseling; emergency psychological services; and outreach and educational programming. The Counseling Center also offers psychological consultation to students, faculty and staff as well as parents and families who are concerned about a student.

Mission Statement

The Counseling Center strives to enhance the wellbeing of students through facilitating their emotional, interpersonal, and intellectual development. We provide emotional support, impart life skills, and encourage self-reflection all with the purpose of empowering students to navigate their way toward greater autonomy and effectiveness. We work to create a safe environment that is inclusive and welcoming of all students. Additionally, we serve as consultants to the greater campus, promoting an informed, prepared and safe community.

The Counseling Center is accredited by the International Association of Counseling Services, Inc.

Commitment to Respect for Differences

The staff of The Counseling Center are committed to delivering professional services that respect both individual differences and our common humanity. Our professional guidelines and personal values call us to recognize prejudice, privilege, and discrimination in all of its forms (including gender identity, race, ethnicity, culture, religion, sexual orientation, disability, socioeconomic status, and more), and to become aware of the effects on individuals and groups to which those individuals belong. We seek to apply this commitment in all of our professional activities, and to support the growth of communities that work better for everyone.


Grief occurs in response to the loss of someone or something. The loss may involve a friend, loved one, teacher, student, or even a role (student transitioning to the workplace or an employee leaving a job). Grief, itself, is a normal and natural response to loss. Grief reactions may contribute to crying, trouble sleeping, a change in appetite, absent-mindedness, social withdrawal, dreams and nightmares, avoiding reminders, and trying to stay busy. You may find this brief handout on grief helpful if you or someone you know has suffered a recent loss.

When grief does not go away

It’s normal to have ups and downs, and to feel sad, numb, or angry following a loss. But as time passes, these emotions generally become less intense. If you aren’t feeling better over time, or your grief is getting worse, it may be a sign that your grief has developed into a more serious problem, such as complicated grief or major depression. Please Contact the Counseling Center or another professional counselor if you feel stuck, or if you or anyone you know begins to wish for death or otherwise feel like life isn’t worth living.

For more information on dealing with tragedy you may also click here.

Resources for Students, Faculty and Staff Regarding Recent Tragedy

As always in cases of sudden and unexpected losses, we may often be left with lots of questions, mixed feelings and strong emotion. Because we are a community of care, I know that many of you are already reaching out to each other and helping to provide care and support and are already being there for each other. This is a natural process and most of us seek out our friends and loved ones when we are faced with loss and death. Should you find that you would also like to talk to a counselor, please reach out to the Counseling Center.

Please feel free to view our handouts on how to take care of yourself and others as we work together to help each other through this event and recovering from our loss. We are not alike in the range of feelings we experience after a tragic or sudden loss. What you are feeling may not be the same as what a fellow student or staff member is feeling, and this is OK.

Please do not hesitate to reach out to resources on campus. We want to be sure that all our community members are supported and get the care that they need as they face their feelings and reactions this week.

Counseling Center phone number: 315-781-3388
The Counselor on call is available 24/7 for emergencies by calling Campus Safety: 315-781-3333
We also have walk-in hours, every day M-F from 3 p.m. to 4 p.m. You don’t need an appointment for these mental health urgent care hours.

Please also know that we will be offering our HWS Helping Students in Distress workshops again this semester. Please feel free to email the Counseling Center at if you are interested in attending any of these dates:

Student Workshops: Thursday, October 27, 12:00 – 1:20 p.m., Wednesday, November 2, 12:00 – 1:20 p.m.

Faculty Workshop: Friday, October 28, 3 – 4:30 p.m.
*Locations will be provided via email once you are signed up.

We know that many of the members of our HWS community have been negatively affected by the current and historical racial violence in our country. We also know that this violence takes a disproportionate toll on people of color, causing direct and/or vicarious trauma.

A resource was developed by one of the Counseling Psychology faculty at the University of Kentucky, Dr. Candice Crowell.  Dr. Crowell has given her permission to college counseling centers to widely distribute this resource, The Black Lives Matter Meditation for Healing Racial Trauma. The link provided leads to a 17-minute guided meditation that uses mindfulness, affirmation, and metta (loving-kindness) to promote healing in Black people.

Please know also that we welcome you to schedule an appointment at the Counseling Center to talk with one of our counselors to get ideas for self-care, how to heal trauma and how to keep your support-system strong.  The Counseling Center offers walk-in hours (no appointment needed) from 3 to 4 pm every weekday for urgent care needs.



91 St. Clair Street
Geneva NY 14456

Phone: (315) 781-3388

After Hours Emergencies:
(315) 781-3333 (Ask for the Counselor On-call)


Counseling Center Urgent Care Hours

Monday - Friday
9 a.m. - noon and 1:30 p.m. - 4 p.m.

We have expanded our Urgent Care Hours at the Counseling Center in order to more easily accommodate students who need to be seen for same-day, crisis counseling concerns. Students do not need an appointment for these services. You may simply walk in and complete triage evaluation forms. Same-day crisis care will be provided consistent with the level of urgency of a student’s presenting concern.

Hours for Regular Counseling Services

Monday - Friday
9 a.m. - 5 p.m.

To schedule a confidential first appointment with one of our counselors, please click the “schedule” button to use our online scheduler. If you are unable to find a suitable time, call us at (315) 781-3388 for alternative times.

Schedule online now

Click here to schedule a confidential first appointment


Forms for Return from Medical Leave Requests

Local Mental Health Resources


Hobart and William Smith Colleges,
Geneva, NY 14456
(315) 781-3000

Contact the Colleges


Offices and Resources
Campus Directory

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Preparing Students to Lead Lives of Consequence.