FREQUENTLY ASKED QUESTIONS

How can I check my final grades?

Students can check their final grades and view their academic transcripts by going to http://psportal.hws.edu/.

Grades are processed and thus viewable as they are received from the instructors according to an established deadline.

How can I get my Advanced Placement exam scores sent to the Colleges?

You can call the Advanced Placement Program Office at: 609-771-7300, or toll-free at: 888-225-5427, or write to:

A P Exams
P.O. Box 6671
Princeton, NJ 08541-6671

for a report of your exam scores. They will be mailed directly to the Registrar's Office.

How can I get my courses taken at another college/university transferred to HWS?

Write to the college/university and request an official copy of your academic transcript to be sent to:

Hobart and William Smith Colleges
Registrar's Office
Attention: Jennifer Hughes
Geneva, New York 14456

How can I repeat a course (for better grade)?

Only courses in which you have earned a grade below C- can be repeated. In computing your grade point average, the second grade will be substituted for the first grade, even if the second grade is lower. Both grades are recorded on your transcript. Repeated courses count only once toward the 32 required courses for graduation. You must fill out a Request For Repeat Of Course form, found in the Registrar's Office. Once completed and signed the Registrar's Office will process the form.

How do I change my address or telephone number?

Contact the Registrar's Office (in person) and make the request in writing.

How do I obtain a copy of my transcript?

Requests for official transcripts must be submitted in writing.

If on campus, a transcript request form must be completed in the Registrar's Office, first floor Gulick Hall at least 24 hours in advance of the date needed.

No requests can be taken over the telephone.

The student's signature is required for release of the record.

Off campus students may request official transcripts by submitting a formal written request. The written request must include:

  • your signature
  • social security number
  • date of birth, and
  • dates of attendance.

There is a $5 charge per copy. Mail your request to:

Hobart and William Smith Colleges
Office of the Registrar
Gulick Hall
Geneva, New York 14456
Attention: Kelly Crawford

Students may access their academic record via the Web. Go to Student Web Services.

You can find the Transcript Request Form on the Registrar's homepage.

Can I have my transcript faxed?

No. For security reasons, it is our policy not to fax student transcripts. However, you may fax your request for a transcript to:

(315) 781-3920
Attention: Kelly Crawford, Registrar's Office

How do I reserve a room for a meeting or event?

Reservations can be made with the online classroom reservation system on the Registrar's Web page or call Lorraine Heatherly, assistant registrar, at (315) 781-3652 or e-mail at heatherly@hws.edu. Include:

  • name of requestor
  • name of event
  • date and time needed, and
  • number of people attending event.

Lorraine will take care of notifying the Security Office so the doors will be opened ahead of your event.

How does a HWS faculty member request a classroom change?

The online classroom reservation system is available on the Registrar's Web page or call Lorraine Heatherly, assistant registrar, at (315) 781-3652 or e-mail heatherly@hws.edu.

What can you tell me about the privacy of student records?

Hobart and William Smith Colleges comply with the Family Rights and Privacy Act of 1974.

The act enforced by the U.S Department of Health, Education and Welfare, permits students to inspect their educational records, provides the opportunity to review and challenge the contents of their educational records, limits disclosure on non-directory information (such as grades and class schedules) to persons outside the colleges without the written consent of the student.

Prior consent is not required for disclosure of educational records to college officials who have been determined to have a legitimate educational interest.

Students have the right to limit disclosure of directory information. Such requests must be filed annually.

The complete Hobart and William Smith Colleges policy on access to and release of student information is available in the Office of the Registrar (a copy is also included in this handbook each semester.)

What course(s) count towards goals?

Contact your primary academic adviser.

What degree requirements do I have left to graduate?

Seniors who have filed a major/minor audit form will receive a degree audit from the Registrar before the fall semester of their senior year. All major/minor audit forms must be submitted before the end of spring term of the junior year so that an accurate review may be done. All students are able to view their degree audits online via our Web site: http://sws.hws.edu.

What do I do if I need more time to finish work for an incomplete grade?

If the instructor who issued the incomplete is willing to give you more time, the Registrar's Office has a "Petition for Extension" form to fill out, have instructor sign it, and send it to the Dean's Office for approval.

What do I do if I want to withdraw from a course?

There are two kinds of course withdrawals.

Before the end of the 11th week of a semester, a student may petition his or her dean for withdrawal from one course during his or her first two years, and another course during his or her second two years. The appropriate Voluntary Course Withdrawal Form must be filed (including all required signatures) by the student at the dean's office by noon on Friday of the 11th week of the semester. Approved voluntary withdrawals are communicated immediately to the student's adviser and instructor.

An authorized course withdrawal is available to students only under exceptional circumstances beyond their control. Withdrawal from any course after the first five days of class and prior to the due date for the semester's grades is granted only for serious and compelling reasons beyond the student's control. A student seeking to withdraw under such circumstances must petition the Committee on Standards. The Committee makes its recommendation to the dean in consultation with the student's dean and others as appropriate. Medical or other appropriate documentation is normally required. Approved withdrawals are communicated immediately to the student, the student's adviser and the instructor of the course.

What is "Student Web Services"?

It is the most widely accessed site on campus. "Student Web Services" is the online student services system provided by the Registrar's Office. It is used for:

  • course registration
  • drop/add
  • checking semester grades
  • review address information
  • checking your class schedule
  • review your HWS academic record and GPA
  • view open courses
  • review your degree-audit
  • check your degree requirements
  • and change your PIN number.

What is a PIN number and how do I get one?

"PIN" stands for personal identification number used to access the "Student Web Services" system on the Registrar's Web site.

You need a PIN number to register for classes each semester.

PIN numbers change each term.

Contact your primary faculty adviser to schedule an advising appointment and to receive a new PIN number during the posted academic advising week each semester.

What do I do if I forget my PIN number?

Contact your faculty adviser or call the Registrar's Office at (315) 781-3650.

What is the Registrar's Office?

The purpose of the registrar's office is to support the academic mission of the Colleges.

This is achieved in accordance with institutional academic policies and procedures in conjunction with rules and regulations as established by external regulatory and accrediting agencies. We are a service organization offering a wide range of services to our students and faculty. The registrar's office is responsible for providing academic and administrative services associated with registration, records and scheduling to students, faculty and advisers.

Such services include:

  • ensuring the integrity of academic records
  • maintaining academic records
  • grade reporting
  • course registration
  • academic transcripts
  • degree audit
  • coordinate degree certification
  • enrollment
  • degree verifications
  • classroom and exam scheduling
  • producing HWS student, faculty and staff ID cards.

The Registrar also publishes a Registration Handbook and Schedule of Courses each semester and the Annual Course Prospectus.

The registrar's office is an office of the faculty. We act as proxy for the faculty in maintaining a complete and accurate academic record of courses offered, teaching assignments, classroom facilities management, and grades awarded for student academic performance and degrees conferred. Such records are maintained using information systems and web services designed to enable students, academic advisers, professional staff, departments and programs to conduct their business in a decentralized electronic environment. The registrar is charged with implementing, administering and monitoring academic policy established by the faculty (and its committees) in conjunction with the provost, the deans and all academic officers.

When is the deadline for incomplete grades?

Outstanding grades for incompletes must be received in the Registrar's Office by the end of the sixth week of spring semester for fall semester incompletes; and the end of the second week of fall semester for the previous spring semester incompletes.

Where do I get major/minor forms?

Forms are available on our Web site, in the Registrar's Office or with your adviser.

Who are the Notary Publics on campus?

The following HWS staff members are New York state notaries:

  • Linda Breese, assistant registrar, Gulick Hall
  • Laura Sposato, faculty secretary, Gulick Hall (a.m.)/Eaton Hall (p.m.)
  • Jean Warren, assistant to the William Smith deans, Smith Hall
  • Susan Campbell, assistant to the vice president for finance, Coxe Hall
  • Tabatha Spinner, human resources administrator, Coxe Hall
  • Val Vistocco, assistant to the president, Coxe Hall

Why do I need a student ID card?

HWS students, faculty and staff are required to have a HWS ID card. The ID card is used for such activities as:

  • registering for classes
  • checking out library books
  • cashing checks in the bookstore
  • gaining admission to home athletic contests
  • gaining entrance to the dining halls.

Loss or theft of an ID card should be reported to the Registrar's Office immediately. A replacement ID card will be issued in the office at a cost of $15.

CONTACT

Office of the Registrar
Gulick Hall, First Floor
Phone: (315) 781-3651
Hours: 8:30 a.m. - 5 p.m.
Fax: (315) 781-3920