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POSITION DESCRIPTION

Associate Controller for Student Accounts
Business Office
Division of Finance

SUMMARY:

Major responsibility of this management position is the student accounts operation of the Colleges. This includes responsibility for student and other billing, maintenance of accurate accounts receivable records, reporting and reconciliation of student accounts and related statistics, managing other institutional receivables ensuring compliance with federal and state regulations and the Colleges' policies. Oversee the Perkins Loan and student health insurance programs.

RESPONSIBILITIES:

  • Reconcile all student and employee accounts receivable. Process any required adjustments
  • Coordinate with other offices on campus for student charges and credits, e.g., Financial Aid Office, Center for Global Education, The Colleges Store, Residential Education, etc.
  • Generate all bills to students, employees and others as necessary
  • Maintain relationships with third party vendors supplying service to the Colleges in the areas of account collection, tuition payment plans, web payments, etc.
  • Review individual accounts receivable balances on a regular basis and follow up on outstanding balances to ensure collection
  • Coordinates with the Student Accounts Coordinator and the Financial Aid Office to provide students and families financial aid counseling as necessary
  • Provide leadership, supervision, training and evaluation of the Student Accounts Coordinator
  • Perform certification and reconciliation for New York State awards to students
  • Coordinate the de-registration process each semester
  • Evaluate processes in the student accounts area and suggest areas for continuous improvement
  • Generate appropriate tax forms, e.g. 1098-T
  • Attend conferences and information sessions as available to keep current on developments within the student accounts arena (e.g., technology offerings, collection practices, federal and state regulations)
  • Provide consistent, high quality customer service to students, families, faculty, staff, etc.
  • Submit necessary system processes to generate required files for accounting and billing purposes
  • Provide guidance and oversight for the due diligence and other processes for the Perkins Loan program.
  • Supervise the administration of the Colleges' student health insurance program
  • Perform additional duties upon request from the Controller

QUALIFICATIONS:

Bachelor's or an associate's degree or equivalent combination of education and experience with five years of progressively responsible management experience in a business setting. A strong proficiency in the use of technology tools including mainframe financial or accounts receivable systems, word processing, data base and spreadsheet software. Must have excellent organizational and time management skills with ability to be flexible to the changing needs of the student accounts area and the business office. Demonstrated ability to communicate effectively including the ability to handle difficult one-on-one verbal communications with students and their families with diplomacy and tact. Should be knowledgeable of financial aid, collection regulations and accounting concepts related to the student accounts area. Must be able to work with and maintain extremely confidential and sensitive information relating to the Colleges' operations.

OTHER INFORMATION:

This is a 12-month, benefits-eligible, administrative salaried position. Normal campus office hours of work are 8:30 a.m. to 5:00 p.m. during the academic year and a possible shortened workweek during the scheduled summer hours time period. This position description is not all-inclusive, as other tasks or responsibilities may be assigned.

APPLICATION INSTRUCTIONS:

Review of applications will begin immediately and continue until the position is filled. Interested applicants should send a cover letter, resume and the names with contact information for three references to:

Office of Human Resources
Hobart and William Smith Colleges
337 Pulteney Street
Geneva, NY 14456
EOE

Or by email to: ferran@hws.edu

Hobart and William Smith Colleges are committed to attracting and supporting faculty and staff that fully represent the racial, ethnic, and cultural diversity of the nation and actively seek applications from under-represented groups. The Colleges do not discriminate on the basis of race, color, religion, sex, marital status, national origin, age, disability, veteran's status, sexual orientation, gender identity and expression or any other protected status.

Founded as Hobart College for men and William Smith College for women, Hobart and William Smith Colleges today are a highly selective residential liberal arts institution with a single administration, faculty and curriculum but separate dean’s offices, student governments, athletic programs and traditions.  The Colleges are located in a small diverse city in the Finger Lakes region of New York State.  With an enrollment of approximately 2,000, the Colleges offer 62 different majors and minors from which students choose two areas of concentration, one of which must be an interdisciplinary program.  Creative and extensive programs of international study and public service are also at the core of the Colleges’ mission.