Instructions, Training Programs, & Guides
IT Services Self-Help Tutorials
Most of the tutorials listed below are printable. Videos should open in a new tab or window.
Baseline Survey Tool
Please note: The Blackboard company offers its own tutorials for using the program; many of the Blackboard links below are to videos or resources available on the Blackboard Web site.
Questions and Answers for Faculty
Getting Started in Blackboard
Working with Blogs and Wikis
The Blackboard system at HWS utilizes a powerful set of blog and wiki tools that can be used to collaborate within, or extend, the classroom.
Using the Grade Center and Downloading Assignments
Preserving Course Materials
Questions and Answers for Students
Blackboard Tips for Students
Canvas (a.k.a. The Dock)
Transferring Files from Blackboard
FireFTP Software to Transfer Files to people.hws.edu
Kurzweil 3000 Software
Large File Transfer
Microsoft Office Online Training from Microsoft
Microsoft Office Version File Compatibility
Installing the Compatibility Pack
Saving to the Previous Version
Creating Mailing Labels by Mail Merge
Connecting to the Local Area Network
Mapping Network Drives (M, N, and I)
Creating Shortcuts to Network Drives
Network Printing from a Personal Computer
Note: The poster templates below are 4 feet wide by 3 feet tall. Please see the Print Services Prices page for further information.
Templates for InDesign (Mac and PC) - for Adobe CS5.5 users
Templates for InDesign (Mac and PC) - for Adobe CS5 users
Templates for Powerpoint (Mac and PC)
Templates for Publisher (PC only)
HWS Virtual Private Network Configuration and Setup
Scanning for Viruses
Installing Security and Software Updates
Connecting to HWSWireless
Connecting to HWS Guest Wireless on Campus
Additionally, Atomic Learning is an online resource that provides short video tutorials for frequently used software applications. Faculty, staff and students interested in software training and tutorials can request an account in Atomic Learning by contacting the Help Desk via e-mail at firstname.lastname@example.org or by calling ext. 4357.