Loading

Instructions, Training Programs, & Guides

IT Services Self-Help Tutorials

Most of the tutorials listed below are printable. Videos should open in a new tab or window.

Anti-spam

Baseline Survey Tool

Creating and Sending a Survey
Survey Tips
Campus Labs Resources

Canvas (a.k.a. The Dock)

Faculty Guides
Student Guides

Course Evaluations Using Evaluation Kit

Downloading the Evaluation Kit App

E-mail

Exchange Setup
IMAP Setup
Exchange 2010

FireFTP Software to Transfer Files to people.hws.edu

Kurzweil 3000 Software

Large File Transfer

Microsoft Office Online Training from Microsoft

Microsoft Office Version File Compatibility

Installing the Compatibility Pack
Related links:
Saving to the Previous Version

Microsoft Office

Creating Mailing Labels by Mail Merge

Network Connections

Connecting to the Local Area Network
Mapping Network Drives (M, N, and I)
Creating Shortcuts to Network Drives

Network Printing from a Personal Computer

Password Management

PDF Tips

Poster Production

Getting Started

Note: The poster templates below are 4 feet wide by 3 feet tall. Please see the Print Services Prices page for further information.

Templates for InDesign (Mac and PC) - for Adobe CS5.5 users
Templates for InDesign (Mac and PC) - for Adobe CS5 users
Templates for Powerpoint (Mac and PC)
Templates for Publisher (PC only)

Remote Access

HWS Virtual Private Network Configuration and Setup

Security

Scanning for Viruses
Installing Security and Software Updates

Telephone/Voicemail

Web Videoconferencing

WebEx

Wireless Access

Connecting to HWSWireless
Connecting to HWS Guest Wireless on Campus


Additionally, Atomic Learning is an online resource that provides short video tutorials for frequently used software applications. Faculty, staff and students interested in software training and tutorials can request an account in Atomic Learning by contacting the Help Desk via e-mail at helpdesk@hws.edu or by calling ext. 4357.