


Do something
Show a film, record A/V, create a survey, ship a package, track a package, reset password...
Need something
Equipment, anti-virus program, software, storage, permission, computer cleaning...
Fix a problem
Request emergency IT support, help desk contact/hours...
Get information
Policies, instructions, phone/voicemail, e-mail, anti-spam, network connection,
network drives, remote access, wireless access, security...
Buy something
Computer repair (prices), print credits, paper/posters (print services),
video production, software, computers (specifications), voicemail...
Work in IT
Lab monitors, classroom and event support technicians, student help desk technicians, instructional technologists...
Offer an idea/ask a question
None of the above
If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.