Service Catalog

IT ServicesRequest Help

Do something
Show a film, record A/V, create a survey, ship a package, track a package, reset password...

Need something
Equipment, anti-virus program, software, storage, permission, computer cleaning...

Fix a problem
Request emergency IT support, help desk contact/hours...

Get information
Policies, instructions, phone/voicemail, e-mail, anti-spam, network connection, network drives, remote access, wireless access, security...

Buy something
Computer repair (prices), print credits, paper/posters (print services), video production, software, computers (specifications), voicemail...

Work in IT
Lab monitors, classroom and event support technicians, student help desk technicians, digital learning tech fellows, digital learning lab assistants...

Offer an idea/ask a question
None of the above

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.