We suggest that you first download the PDF form to your computer or network drive, and then open it with Adobe Reader and fill it. You can either type information directly into each field, or copy and paste text. The font is preselected and cannot be changed. You can only type regular text (upper and lower cases); the system will not accept underlined text, bold or italics, script or formulas, curved or slanted apostrophes, double quotation marks or long dashes.
You can save your data and re-open the file later to modify or enter additional information.
To open and complete the PDF application forms, you will need Adobe Reader (the latest version is recommended). If you do not have it installed on your computer, you may download the latest version free of charge from http://get.adobe.com/reader/otherversions.
For Macintosh system users: DO NOT use the Preview program to fill in the PDF form. Adobe Reader is the only program that will allow you to work with the form properly, and allow us to read the results once back on a Windows machine. If you do not already have Adobe Reader, please use the link above to install it to your machine.
If you are having problems using the form via your browser, use the instructions here to turn off in-browser PDF viewing: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html. Or, try the instructions below.
Use your mouse to select an area of the form that is not inside a form field or hit the tab key after completing the entry of your last box before printing your form. If a form field is active (e.g. contains the blinking bar) the contents of that block will not print.
If the fillable form is displayed within your web browser’s window be sure to use the printer button on the Acrobat toolbar menu to print the form instead of your web browser’s print function.
If you experience problems printing PDF forms once you have filled them in, save the data file containing your information to your local drive.
Fillable PDF forms may be completed and saved using Adobe Acrobat Reader (this software must be loaded on your computer). To accomplish this you must first save the empty form on your own computer:
Fill out the form and save it using Adobe Acrobat Reader:
If you cannot see the complete text of what you typed, your text is too long. You must shorten your entry to the words you can see, as only visible text will be printed.
Some printers may require use of the "Shrink to Fit" printer dialog box to be checked in order to print the form on a single page.
You clicked the link for a .pdf file and the file did not open. Adobe Reader, or equivalent software, may not be installed on your computer. Install the software and try to open the .pdf file again.
You cannot view, print, or download a .pdf file in Adobe Reader. To resolve this, modify your Reader PDF viewer preferences:
You can try to resolve the problem by printing the PDF as an image.
If you are using Adobe Reader:
If printing the PDF as an image does not resolve the problem, try the following:
In some cases, the PDF viewer is embedded in the browser itself. Below are solutions for resolving problems with Google Chrome and Safari viewers.
The Google Chrome built-in PDF viewer may not allow you to view a PDF or access certain functionalities. To resolve this, follow these steps:
The Safari built-in PDF viewer may not allow you to view a PDF or access certain functionalities. To resolve this, follow these steps: