Wireless Network Upgrade
Over the summer the Colleges wireless network will be replaced with a new and more robust wireless system. Wireless connectivity is increasingly relied upon by the HWS community, and has become the network of choice for most users due to the exponential growth in the quantity and variety of wireless enabled devices on campus. See the above link for details.
E-mail Distribution Lists
New e-mail distribution lists and LISTSERV discussion lists provide faculty and staff with more options, consistency, and clarity in the use of e-mail distribution lists and LISTSERV discussion lists. See the above link for details.
Updated information on the Mac and PC Operating System Upgrade
IT Services is now able to provide Snow Leopard and Windows 7 operating systems for Mac and Windows computers to all faculty, staff or students wishing to upgrade. See the above link for details.
Do something
Show a film, prevent spam, scan and digitize materials, send a large file, connect to the network, reset a password...
Need something
Create a survey, classroom or technical assistance, equipment, anti-virus program, software, permission, computer cleaning...
Fix a problem
Request emergency IT support, help desk contact/hours...
Get information
Policies, instructions, phone/voicemail, e-mail, work order status, available software...
Buy something
Computer repair (prices, specifications), print credits, paper/posters (print services),
ship a package, track a package, software...
Work in IT
Classroom and event support technicians, student help desk technicians, digital learning tech fellows, digital learning lab assistants...
Offer an idea/ask a question
None of the above
If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.
