Service Catalog: Network Set-up (wireless)

Summary (what you get):

To access the HWS wireless network in wireless-enabled areas, computers must be configured to connect to this network specifically. If problems occur, the setup may be done by the Help Desk.

Detailed instructions are available at http://www.hws.edu/netreg.


  • Free if attempted and something went wrong requiring additional support
  • $25 if not attempted

When customer receives it:

Please make an appointment with the Help Desk.

Where/how to request this service:

Requests for this service may be made at the Help Desk in the library, by e-mailing helpdesk@hws.edu or the online request form.

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.