Web Videoconferencing Questions and Answers

Questions and Answers

More information is available in the form of questions and answers. Click on the questions to expand them and see the answers.

How do I get started hosting a meeting for the first time?
You'll first need to contact the Help Desk to request a WebEx host account and place a reservation for the period (up to a week) that you will need to facilitate meeting(s) by calling 781-4357 or e-mailing helpdesk@hws.edu. Allow for two business days notice to activate and receive this account.

After you receive a WebEx host account and confirmation of your reservation from the Help Desk, this Quick Start Guide (PDF) will step you through the basics of setting up a meeting.
I am participating for the first time in a meeting. How do I make sure things are working properly?
I received an e-mail invitation to a WebEx meeting but I somehow lost it. What do I do?
I reserved an account to host a meeting and I've forgotten my password and/or can't login. What do I do?
Can I use a mobile device (e.g. cell phone or tablet)?
As a meeting host, how do I pre-load materials for a WebEx meeting or share documents?
Can I use WebEx on a wireless network?
What equipment do I need?
How do I get my camera to work?
How do I select an external webcam?