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IT Services provides faculty, students and staff customized training and orientation on the main features and uses of a wide variety of programs, equipment, and technology resources.
Examples of customized training may include the following: an overview of audio or video editing software, Web 2.0 tools, creating graphs in Excel, effectively using Microsoft Office or exploring publication design with Adobe products such as Photoshop, InDesign or Acrobat Professional.
IT Services also subscribes to Atomic Learning, a Web-based library of video tutorials on software including Office 2007, Adobe Creative Suite (including Photoshop and InDesign), iMovie and more. Faculty, students and staff need to request an account in order to access this resource.
By appointment with the Digital Learning Team.
Certain specialty programs in use by particular departments may be the responsibility of the individual user or sponsoring department to learn and implement.
Some printable instructions related to software are available on the Instructions, Training Programs, and Guides page.
This service may be requested by contacting the Help Desk via e-mail at helpdesk@hws.edu or calling ext. 4357.
Alternatively, an appointment may be made by contacting members of the Digital Learning Team in the Digital Learning Center located in the Library on the first floor in the Rosensweig Learning Commons. Staff members are available from 8:30 a.m. to 5 p.m., Monday through Friday at ext. 4420 or dlc@hws.edu.
Instructional and Research Technology staff also offer a questionnaire to faculty, so staff members know better how to meet their classroom technology needs.
If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.
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