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Service Catalog: Change a Password or Reset a Forgotten/Expired Password

Summary (what you get):

HWS network passwords (for campus logon, Webmail, PeopleSoft, etc.) may be changed from any computer by registering at http://password.hws.edu. This service allows known passwords to be changed and forgotten or expired passwords to be reset if the user is registered prior to forgetting it.

If a password is expired or forgotten and a user has not previously registered in Password Station, the user must go to the Help Desk with photographic identification to have the password reset.

Related Information:

Enrolling and using Password Station instructions.

Where/how to request this service:

Requests for this service may be made at the Help Desk in the library, by e-mailing helpdesk@hws.edu or the online request form.


power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.