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Service Catalog: Operating System Reinstallation

Summary (what you get):

IT Services can reinstall operating system and related software for Windows and Macintosh computers.

This service is only provided for students' personally owned computers; we are unable to support faculty/staff personally owned computers at this time. HWS-owned computers are serviced without charge.

Services Included:

  • Data backup
  • Operating system installation
  • Saved data restoration
  • Optimization and cleanup

Prices:

Please refer to the price list.

When Customer Receives It:

Reinstallation usually takes one to three working days.

Where/how to request this service:

Requests for this service may be made at the Help Desk in the library, by e-mailing helpdesk@hws.edu or the online request form.


power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.