Service Catalog: Network Set-up (wired)

Summary (what you get):

To access the Internet on campus, computers need only connect to a network port with a network (Ethernet) cable. To access the HWS network on campus, computers must be configured with security software provided by HWS and sign in with the network authentication system. The process prompts students to sign in and install the required software. If problems occur, the setup may be done by the Help Desk.

Detailed instructions are available at http://www.hws.edu/netreg.


  • Free if attempted and something went wrong requiring additional support
  • $25 if not attempted

When customer receives it:

Please make an appointment with the Help Desk.

Where/how to request this service:

Requests for this service may be made at the Help Desk in the library, by e-mailing helpdesk@hws.edu or the online request form.

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.