Service Catalog: Multimedia Project Support

Summary (what you get):

IT Services provides support to faculty, students and staff for projects involving video, audio, and still images. These projects include creating DVDs, podcasts, or large-format poster publications. Curricular projects are given priority for resources.

Services included:

Digital Learning Team members provide one-on-one project planning consultation, training on related equipment and software, drop-in assistance, and course-based instruction.

When customer receives it:

Please make an appointment with the Digital Learning Team.

What is not included:

Digital Learning Center staff members are available to assist in the use of equipment and software, but do not perform project production as a service.

Where/how to request this service:

This service may be requested by contacting the Help Desk via e-mail at helpdesk@hws.edu or calling ext. 4357.

Alternatively, an appointment may be made by contacting Digital Learning staff in the Digital Learning Center located in the Library on the first floor in the Rosensweig Learning Commons. Staff members are available from 8:30 a.m. to 5 p.m., Monday through Friday, at ext. 4420 or dlc@hws.edu.

If you are integrating technology in your course and need support, please contact the Digital Learning Team at ext. 4420 or dlc@hws.edu to set up a time to meet and discuss your needs further.

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.