Loading

Service Catalog: Integration

Summary (what you get):

Existing software programs and systems of record on campus often have data needed by other offices. IT Solutions members find ways to share the necessary data from one program to another in the best way possible.

Services included:

Integration services used for a specific situation depend on the problem being solved. In some cases, reports are the best solution; in other cases, continuous data feeds are the solution. IT Solutions members assess the data needs against the data sources to determine the most efficient data flow, on a case-by-case basis. Availability of supporting resources may affect the solution agreed upon.

Prices:

Cost is incurred only when a solution is not covered by IT Services or a vendor.

When customer receives it:

Actual timelines are determined on a case-by-case basis.

What is not included:

IT Services staff members make sure that the data owner, or system of record, maintains the most current data set and that data shared is accessed by appropriate offices or personnel in ways that do not jeopardize data integrity or security. Any integration solutions that do not meet these criteria will not be implemented.

Related information:

Other related Solutions services include Software Engineering and Business Technology Needs Analysis.

Where/how to request this service:

Requests for this service may be made at the Help Desk in the library, by e-mailing helpdesk@hws.edu or the online request form.


power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.