A group is used to share access to secure network resources such as folders/files, public mail folders/calendars, or applications.
Services included depend upon the group membership requested. Some groups are given a distribution list, others only need access to a network folder or files, etc.
Each student is assigned to basic groups, such as First-Year Students, Hobart Students, or William Smith Students, upon matriculation and user ID creation. Faculty and staff are also assigned to basic groups upon hire and user account creation. A user who already has access to a resource must either request additional group membership for a user, or request must be verified with the group/network resource owner.
HWS IT Services would never ask you to type out your password in an e-mail and send it to us. We do not manage network or e-mail accounts in this manner. It is best practice to never share your password unless you verify, in person, that it is a legitimate request.
Requests for new network folders or distribution lists can be made to the Help Desk (email@example.com). Please include a list of all recipients or members of the group, and what level of access is necessary (read, write, or modify).
Requests to change group membership also go through the Help Desk (firstname.lastname@example.org); those requests should come from either someone who already has the same level of permissions as those requested, or a group advisor.