Service Catalog: E-mail Client Access

Summary (what you get):

HWS e-mail may be accessed at http://webmail.hws.edu in most Web browsers on any Internet connection. This is the method that IT Services recommends for most users, especially students.

HWS e-mail may also be accessed from an e-mail client such as Outlook, Entourage, or Mail or from many mobile devices such as Blackberries and iPhones.

Services included:

There are instructions available for setting up the most common computer-based e-mail clients. Microsoft Office, including Outlook or Entourage, is available for purchase at the Help Desk.

There are two types of access to e-mail available:

  1. IMAP: Simply allows access to e-mail only and works on and off campus in most e-mail programs
  2. Exchange: Allows access to e-mail, calendar, contacts, and more but you must be on the authenticated wired or wireless network on campus or connected via remote network access

Related information:

Most clients and devices can be set up with the following information:

  • Server name: webmail.hws.edu
  • Server/account type: IMAP
  • Encryption/security: Enable SSL for incoming and outgoing e-mail
  • E-mail address: hwsusername@hws.edu
    Note that the student aliases (firstname.lastname@hws.edu) do not work
  • Username/password: Your HWS network credentials

Where/how to request this service:

Instructions for setting up an e-mail client, authenticated network access, and remote network access are available on the Instructions, Training Programs, & Guides page, in the E-mail section.

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.